Frequently Asked Questions

Montebello Recovery offers time-limited recovery options that help our clients meet their particular treatment goals as quickly as possible- and we provide step down services in order to support their longstanding recovery. Each client undergoes initial screening and then a formal evaluation in order to determine the most-appropriate level of care.  We remain flexible and collaborative, and in most cases can offer flexible options and accommodate special treatment needs.   

Montebello Recovery offers varying levels of treatment which impacts pricing.  By combining online treatment with expert coordination and local support, we reduce overhead costs and pass those savings directly to our clients. As a result, we offer comprehensive, evidence-based and flexible care at roughly half the cost of traditional programs, without compromising on quality or outcomes. 

Montbello Recovery is an out-of-network provider, which means you pay us for services and then most PPO insurances with out-of-network benefits will reimbursement a percentage of that fee to you. Depending on the insurance carrier and plan, insurance may cover anywhere from 50-70% of session costs. If you would like, we can send you a superbill which you can submit to your insurance carrier for direct reimbursement. Insurance plan coverage varies widely, so please check with your provider via phone or online for specific coverage and rates of reimbursement. 

 
Montebello Recovery accepts all major credit cards, checks, bank transfers, PayPal, Venmo, ACH, as well as FHA and FSA cards. We offer easy online payment options as well as automatic withdraw options for weekly clients.    

Records involve consent forms and initial paperwork, a service plan (which include the goals we’ll make together), and session notes. If a diagnosis is made, it will also be included in your records. At Montebello Recovery, we keep records brief, and transparency in record-keeping is important to us. You are always entitled to request a copy of your records from any medical or mental health provider

Ideally, family and other loved ones/supports are a welcome addition to the therapeutic process, however, in some instances this may not be the case. As such, early in the consultation/treatment process we will discuss the feasibility of including others in your treatment plan. 

Non-12-Step recovery at Montebello Recovery is an evidenced-based integrated treatment approach that focuses on addressing the physical, mental, and emotional factors that contribute to addiction. Our approach relies on evidence-based interventions and emphasizes autonomy, intrinsic motivation, empowerment, and respect. We DO NOT adhere to any rigid structure or one-size fits all methods, and we reject common 12 Step dogmas (e.g., the idea that a person is "Always an addict" or that our clients are "Powerless" against their addiction). 

At Montebello Recovery, we emphasize collaboration, intrinsic motivation and personal autonomy, flexibility, and empowerment. Importantly, Non-12 Step recovery with Montebello Recovery is individually tailored and utilizes evidence-based strategies, including person-centered goal setting and treatment planning to include thorough evaluation, psychotherapy, medical care, coordination of services, and education and skill-building in order to help clients reach their own personal recovery goals. 

We recognize that recovery is not a one-size-fits-all process, and we encourage our clients to draw from a variety of resources that support healthy change. Although at Montebello Recovery we utilize a different methodology, we recognize that some of our clients DO benefit from 12-step programs in addition, and we support them in this part of their journey. 

At Montebello Recovery, we help people overcome addiction to a variety of harmful substances, including alcohol, opiates, stimulants, nicotine, and cannabis. We also help our clients recover from abusing prescribed pills and other addictive behaviors, such as gambling and food addiction.